• Home Loan Specialist III-Pipeline Management

  • Job Description

    Overview

    The Home Loan Specialist III is a skilled role supporting various Channels within the Mortgage Fulfillment Division (MFD).  The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.  Responsibilities may be limited within a specific function/channel or across functions/channels.

    Job Description

    • Performing complex data and document validation
    • Troubleshooting third part orders (title, appraisal, hazard, flood cert, credit, etc.)
    • Handling more complex calls, emails or chat sessions
    • Completing appraisal eligibility tasks
    • Evaluating loan applications for compliance with product guidelines
    • Evaluating loan applications for regulatory compliance
    • Interacting with multiple departments to expedite processing and/or issue resolution
    • Performing other related duties as required and assigned
    • Demonstrating behaviors which are aligned with the organization’s desired culture and values

    Ideal Candidate will have the following:

    • Must be a team player with strong attention to detail and able to work independently
    • Proven track record at delivering timely and accurate information in a fast-paced environment
    • Excellent critical thinking, problem solving, mathematical skills and sound judgment
    • Effective time management skills to deliver work on time
    • Highly proficient communicator, written and oral
    • Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
    • Financial Services and, if possible, mortgage industry experience preferred
    • General understanding of applicable Federal, State and Local regulations

    Years of Experience:

    3

    Education:

    Associate's Degree

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