• COVID-19 Frequently Asked Questions

  • Last updated on 9/1/2020 at 2:00pm.

  • General Information


    Does my business need to comply with the state or county orders?

    Yes. Failure to follow the state or local health order is a crime. It may be punishable by a fine, imprisonment, or both. In the case of businesses a violation most likely would result is a shutdown of your businesses.


    What orders are Conejo Valley businesses subject to?

    All businesses must follow 2 different sets of guidance. The state guidance and the county guidance. This can be confusing, as Conejo Valley includes parts of both Ventura County and Los Angeles County. In order for a business or sector to reopen, both the state and the county must authorize it in their orders.

    If your business is in Thousand Oaks, you are in Ventura County and subject to their orders. If your business is in Westlake Village or Agoura Hills you are in Los Angeles County and must follow their orders.


    Where can I find the most recent health order or guidance from the State or my County?

    For the State of California, go to https://covid19.ca.gov/safer-economy/

    For Ventura County, go to https://VCReopens.com

    For Los Angeles County, go to http://publichealth.lacounty.gov/media/Coronavirus/


    How can I find out if my business is allowed to be open?

    The State of California has created an online tool to help you find out if the state orders allow a business sector to be open and at what capacity.

    1. Go to this website:  https://covid19.ca.gov/safer-economy/
    2. Enter your County (either “Ventura” or “Los Angeles”)
    3. Enter your business type (i.e. “Hair Salon” or “Bar”)
    4. The tool will tell you if you are allowed to be open and provide a link to the appropriate guidance from the state that must be followed.

    Here is a sample of what the result will look like, in this case for Ventura County hair salons and barbershops:



    Please note – This is only the state guidance.  The County that your business resides in (either Ventura or Los Angeles County) must also approve of your reopening.

    • For Ventura County (Thousand Oaks) businesses, visit VCReopens.com to find your local guidance.  You must also “self-attest” that you are ready to open on Ventura County’s VCReopens website.
    • For Los Angeles County (Westlake Village and Agoura Hills), visit the County Public Health Website at this link (http://publichealth.lacounty.gov/media/Coronavirus/)


    Can I host public or private events?

    State public health directives prohibit professional, social and community mass gatherings. Gatherings are defined as—meetings or other events that bring together persons from multiple households at the same time for a shared or group experience in a single room, space, or place such as an auditorium, stadium, arena, large conference room, meeting hall, or other indoor or outdoor space.


    Do people need to wear facemasks at my business?

    Yes, all California residents must wear masks when in public places with a few exceptions.  Restaurants, breweries and wineries that are open can let people take off their masks while they are eating or drinking outdoors.

    Funding Questions


    What funding options are available for my business?

    For small businesses there are many opportunities for funding. Some have been out for a while and are well known and others are still being developed.


    Economic Injury Disaster Loan - This is a loan at a low interest rate and a long term, to make the repayment as easy as possible.


    Conejo Valley Small Business Relief Fund – Offered by the Chamber of Commerce’s Foundation.  Grants of up to $2,500 for businesses in Conejo Valley with fewer than 25 employees.


    LA Regional COVID Fund – Grants ($5,000-$25,000), loans, coaching and technical assistance resources to micro-entrepreneurs, small businesses, and non-profits in Los Angeles County.


    Who can I contact if I have any more questions?

    Contact the Greater Conejo Valley Chamber of Commerce if you have any questions. These can be general guidance questions, or questions specific to your business. You do not need to be a Chamber member to contact us. We are here to support all businesses through this COVID-19 pandemic.

    We are here to help. There is no question too small.


    Call us at 805-370-0035 or email us at chamber@conejochamber.org.