We are a new veterinary urgent care and emergency hospital opening in Thousand Oaks, CA! Having worked in veterinary medicine over the past 10 years, we have seen a major shift in accessibility, affordability, and quality of care. More and more owners are finding it difficult to see a veterinarian or have even found that their vet has left the field, let alone afford care. On the other side, more and more vets have either left the field or find themselves with unmanageable caseloads. At Pets First, we are committed to breaking that cycle by remaining committed to accessibility, affordability, quality of care, compassion and empathy (for our owners, their pets, and our staff). To do this, we have refrained from excessive spending on our buildout (focused our attention on medical equipment), focused on efficiency, hired experienced staff with emergency training, developed an appointment-based triage to control the flow of patients and ensure adequate doctor consultation and exam times, and have bult this mission into every step of the process.
What sets us apart:
- Locally owned and operated (the only locally owned urgent care or ER in Thousand Oaks)
- Affordable and accessible care (up to 50% lower than our competitors)
- Specialty trained emergency veterinarians and staff
- Reduced wait times and digital check-in so you can spend your time with your pet, not at the vet
- Transparent pricing and low cost hospitalization
- Emergency dental procedures available
- Digital records available to you 24/7
- Smaller dedicated team so you and your pet will see the same faces!
Located on Rancho Rd and Thousand Oaks Blvd, just 2 blocks north of the 101 and 2 blocks east of the 23.
